Missions

On July 1, 2024, Hurricane Beryl caused extensive damage on the islands of St Vincent and the Grenadines and Grenada. Continuing its path through the Caribbean, it also hit Jamaica. Two TSF teams are on site to provide emergency telecoms support, in coordination with CDEMA and UNDAC.

TSF organised a capacity building programme to strengthen the humanitarian response system through the optimal use of technologies

Technical experts and logisticians from the European Commission's Humanitarian Aid and Civil Protection Service received training in emergency telecommunications from TSF in Nairobi.

In response to the severe food crisis in northern Kenya and its neighboring countries in the Horn of Africa, TSF dispatched a team to the affected area of Dadaab in northeastern Kenya. TSF were are responsible for connecting the crisis centre for NGOs working in the region.

After almost two years of drought, the situation in northern Kenya deteriorated in the summer of 2011. TSF partnered with VSF-Germany to conduct Cash For Work activities in South Marsabit District, Turkana West, North Horr and Loyangalani. Thanks to TSF's expertise, beneficiaries were able to be paid by the M-PESA mobile payment system.

In the autumn of 2011, the western coast of El Salvador experienced torrential rains. The departments of Ahuachapan and Usulutan were invaded by large-scale floods. TSF supported the Civil Protection with a system for data collection and emergency communication.

Hurricane Ida swept the coasts of Nicaragua and El Salvador in November 2009. At the request of UNDAC, TSF teams traveled to both countries to provide communications to the United Nations assessment teams.

In September 2004, the strongest hurricane of the 2004 hurricane season swept the Atlantic Basin, causing catastrophic damage to Grenada. The land telecommunications and electricity network were the most damaged by the hurricane ; the mobile network was completely saturated. A great number of NGOs, institutions and local workers mobilized in St. George, the capital; however, they were unable to make contact off the island, on the island with difficulty. With the support of the European Civil Protection and Humanitarian Aid Operations (ECHO), TSF deployed on the island of Grenada to offer satellite lines for the benefit of the population, as well as data transmissions for relief organizations.

TSF worked with Telecom Salvador in response to the massive earthquake that hit the capital, San Salvador